Gentli Path
Support
Need help with Gentli Path? Use this page to contact support, request app access, ask account questions, request data deletion, or get help with the app.
Contact Support
For help with your account, app access, privacy, or technical issues, email our support team.
support@gentlipath.comRequest Access
Gentli Path is currently available through invite access. To request access or help with an invitation, email us with the subject line “Gentli Path Access Request.”
Request access by emailCommon Support Topics
Account access
If you cannot access your account or invitation, email support with the email address you used to sign up. Do not include your password in any support message.
Subscription or billing questions
Paid subscriptions are not currently enabled in this version of Gentli Path. If paid features are introduced in a future app update, subscription access will be handled through the appropriate app store purchase system.
Bug reports
Please include your device type, app version if available, what you were trying to do, what happened, and any screenshot that helps explain the issue.
Privacy and data requests
You can request access, correction, export, or deletion of your personal information by emailing support@gentlipath.com from the email address connected to your account.
Account and Data Deletion
To request deletion of your Gentli Path account and associated personal information, email support@gentlipath.com with the subject line “Account Deletion Request.” Include the email address connected to your account so we can locate and verify the request.
Some information may be retained when required for legal, security, fraud-prevention, dispute-resolution, or accounting purposes. We will delete or de-identify eligible account data as required by applicable law and our Privacy Policy.
Important Medical Disclaimer
Gentli Path provides educational wellness insights based on information you choose to enter. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Always contact a qualified healthcare professional for medical concerns, diet changes, medication questions, or urgent symptoms.
If you are experiencing a medical emergency, call your local emergency number immediately.
